Terms of Service

8xResearch runs AI-moderated user interviews and synthesises the results into themes, quotes, and recommendations. Creators publish studies and campaigns; participants and testers respond through a guided AI conversation. We may add, change, or remove features over time.

You must provide accurate information and keep your credentials secure. You are responsible for activity under your account. You must be at least 16 years old, or the age of digital consent in your country, to use 8xResearch.

You agree not to:

• Use the service to collect feedback unlawfully or without the rights to do so.
• Submit content that is unlawful, harmful, deceptive, or infringes others' rights.
• Attempt to overload, probe, or circumvent the service's security or rate limits.
• Misrepresent who is running a study, or use responses in ways you did not disclose to participants.

Creators are responsible for the studies and public campaigns they run, including the product links they share and the way they use feedback. You retain ownership of the content you submit. You grant 8x a licence to host and process that content to operate the service, including AI-assisted moderation and synthesis.

Interview questions, summaries, themes, and recommendations are generated by AI and may contain errors. Treat them as research inputs, not as professional advice or a guaranteed representation of any participant's views. You are responsible for decisions you make based on them.

The 8xResearch software, design, and brand belong to 8x. These terms do not grant you any right to our trademarks or to copy the service.

The service is provided "as is" without warranties of any kind. To the maximum extent permitted by law, 8x is not liable for indirect, incidental, or consequential damages, and our total liability is limited to the amount you paid us in the twelve months before the claim.

We may update these terms; material changes will be posted here with a new date. You may stop using 8xResearch at any time, and we may suspend or terminate accounts that violate these terms.

Questions about these terms? Email hello@8x.social.