Privacy Policy

• Account data — your name, email, and authentication details when you sign up.
• Interview content — the responses participants and testers give during an AI interview, and the transcripts produced.
• Usage data — basic logs and device information needed to run and secure the service.

We use it to operate the service: to run interviews, attribute feedback to the right tester, generate summaries and synthesis, and keep the product secure. We do not sell your personal information.

Interviews and synthesis are powered by large language models from Anthropic. Interview transcripts and study objectives are sent to that provider to generate questions, summaries, and themes. We send only what is needed to produce the result and do not use your content to train our own models.

We share data with infrastructure providers that run 8xResearch (for example our database, email, and AI providers), only as needed to deliver the service. A creator can generate a read-only report link; if shared, anyone with that link can view the aggregated readout, so share it deliberately.

We keep your data for as long as your account is active or as needed to provide the service. You can ask us to delete your account and the data associated with it, subject to legal retention requirements.

Depending on where you live, you may have the right to access, correct, export, or delete your personal data. To exercise these rights, contact us using the details below.

We use industry-standard measures, including encryption in transit, access controls, and rate limiting, to protect your data. No system is perfectly secure, but we work to keep your information safe.

Questions or requests? Email privacy@8x.social.