Privacy Policy

• Account data — your name, email, and authentication details when you sign up.
• Interview content — the responses participants and testers give during an AI interview, and the transcripts produced.
• Usage data — basic logs and device information needed to run and secure the service.

We use it to operate the service: to run interviews, attribute feedback to the right tester, generate summaries and synthesis, and keep the product secure. We do not sell your personal information.

Interviews and synthesis are powered by large language models from Anthropic, and voice interviews use speech-to-text from Deepgram. Interview transcripts and study objectives are sent to these providers to generate questions, summaries, and themes. If you verify for our panel, the audio of your verification video is also transcribed by Deepgram and analyzed by Anthropic to assist a human reviewer, who makes the final decision. We send only what is needed to produce the result and do not use your content to train our own models.

We share data with infrastructure providers that run 8xResearch (for example our database, email, and AI providers), only as needed to deliver the service. A creator can generate a read-only report link; if shared, anyone with that link can view the aggregated readout, so share it deliberately.

We keep your data for as long as your account is active or as needed to provide the service. You can ask us to delete your account and the data associated with it, subject to legal retention requirements.

Depending on where you live, you may have the right to access, correct, export, or delete your personal data. To exercise these rights, contact us using the details below.

We use industry-standard measures, including encryption in transit and at rest, access controls, and rate limiting, to protect your data. No system is perfectly secure, but we work to keep your information safe.

If you choose to verify for our participant panel, we collect a short video you record of yourself, your birth year (to confirm you are 18 or older), and your country. Verification is optional.

The video is stored privately. Its audio is transcribed and analyzed by our AI providers (Deepgram and Anthropic) to assist our team, who review each video by hand and make the final decision. Because the video shows your face and is used to confirm your identity, we treat it as sensitive personal data. It is not published or shared. We keep it until you ask us to delete it; there is no fixed automatic expiry today.

You can delete your verification video and the age and country we hold at any time from your account settings. You can also ask us to delete them by contacting support at the address below.

Questions or requests? Email support@8xresearch.com.