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100 Deep User Conversations. At the Speed of a Survey.

AI conversations the instant users hit friction.Live insights in Claude or ChatGPT via MCP.

Start freeSee how it works

Your turn.
Tell us what you’re building.

Try an interview with 8x Research.
Turn your question into a study brief.

We keep demo conversations for up to a year, to learn what teams want to study and to prepare for your demo if you book one.

The research work.
Off your to-do list.

8x Research frames the study, reaches the right people, and turns their answers into a clear next step.

01 / SPOT

Target Live Friction.

Integrate telemetry like PostHog to automatically flag user hesitation moments.

02 / FRAME

AI-Generated Studies.

Express needs in natural language to instantly generate targeted study parameters.

03 / ASK

Dynamic Parallel Conversations.

Scale to hundreds of 1-on-1 conversations with AI-driven native language follow-ups.

04 / FIND

Verifiable Core Themes.

Distill transcripts into ranked trends mapped to raw clickable user quotes.

05 / TEST

Validate the Fix.

Track cohort metrics to prove changes successfully resolved friction.

The same method, for every question

Different questions.
Real understanding.

Pick what you need to understand. Scroll for the rest.

See what each one looks like

Find out what stops someone before they ever get anything out of it.

Hear why people leave, from the people leaving, while the reason is still specific.

Learn whether a feature was unwanted, unfound or misunderstood. The fix differs.

Understand what makes paying feel worth it, in their words rather than a rating.

Test the promise, the ad and the brand before the spend, not after it.

Hear what the audience takes from the creative while there is still time to change it.

Find out what people think you stand for, and whether the repositioning landed.

Put the idea in front of real people and hear what they would change about it.

Hear how it actually went, in their words, and which part of the service broke.

Hear what your team would say if nobody from management were listening.

Explore what people in a market you do not serve yet actually need, in their language.

Who is 8x Research for?

01

Engineers & technical teams

See Why Users Drop Off, Without Leaving Your IDE.

  • API & docs clarity
  • Broken app flows
  • Feature discovery
Explore research for engineers02

Product managers & growth teams

Run a Hundred Conversations at the Speed of a Survey.

  • Onboarding bottlenecks
  • Checkout & paywall hesitation
  • Churn diagnostics
Explore research for product teams03

User researchers & designers

Have Hundreds of Conversations, Without the Recruiting.

  • Live usability friction
  • Global mental models
  • Persona mapping
Explore research for UX teams04

Consumer brands & retail

Hear From Shoppers Before a Launch, Not After.

  • Packaging & launches
  • Why shoppers switch
  • New markets
Explore research for brands05

Service & delivery businesses

Find Out Why a Branch Loses People, in Days.

  • Service failures
  • Branch & regional gaps
  • Why customers stop coming back
Explore research for service teams

Start free.
Grow when you need to.

Stop guessing. Start asking.
Find out what your audience needs before your next move.

Start freeSee pricing

A few things
you might be wondering.

Can we talk to our existing users?

Yes. 8x Research can invite your users to take part through your product. They choose whether to participate before the conversation begins.

Can you help us reach people in a new market?

Yes. We define the audience around your study and recruit relevant participants, including people who don’t already use your product.

What do we get from a study?

Findings linked to conversation evidence, recommendations for what to try next, and a clear view of what remains uncertain. Your team can return to the research and ask further questions.

How does pricing work?

Your first insights are on us. Start free, move to Growth from $99/month when you need more, or talk to us about a tailored Enterprise plan. Need help finding participants? Recruitment is priced separately.

Less second-guessing.
More understanding.

Book a demo